The campaign via Danish ad agency Grandfather Grey highlights BK's personal customer service pledge.
버거킹 몬스터와퍼 to kobold compete with McDonald's have been endlessly creative in new years, whether it's supplying customers one-cent Whoppers if they're near a McDonald's or teasing its take on over its association together with clowns. The latest work, by Denmark, highlights client program by replying to help McDonald's customer complaints about the brand's Facebook web site.
The effort, by way of business Uncle Grey, saw Cheese burger King write private replies to over a 1000 buyers who had left customer service-related comments on the McDonald's Facebook web site over the course associated with last Thurs night (Sept. 24). For each of these individuals, the brand offered away from you a voucher for a new flame-grilled Whooper, through the link provided in the BK reply.
The stunt is designed to spotlight the truth that Burger King Denmark now claims that every person gets a reply within forty eight hours by themselves Facebook web page. It furthermore says the idea will answer anyone while far back in time because Facebook allows.
“Customer assistance is a large part of the complete guest experience and we have not also been doing a new good enough job throughout taking care of our own guests online. When handling this particular we realized there are even more fried chicken fans out there that will deserve a good reply. We did what we can easily to help out, hoping quite a few flare grilled Whopper love can certainly help make things much better yet again, ” says Daniel Schröder, Marketing Director, Hamburger Master Sweden and Denmark, in a very statement.